Privacy Policy
Last updated: 9 July 2026
1. Who We Are
2. Information We Collect
3. How We Use Information
4. Website Analytics And Cookies
5. Sharing Information
6. Storage And Security
7. Accessing Or Correcting Your Information
8. Contact
Privacy Policy
Last updated: 9 July 2026
Formekta respects your privacy and is committed to handling personal information in a practical, transparent and responsible way. This Privacy Policy explains what information we may collect through this website, how we use it, and how you can contact us about your information.
1. Who We Are
Formekta is an Australian industrial design, product development, CAD and 3D printing service business.
For privacy enquiries, please contact:
Email: info@formekta.com.au
Website: www.formekta.com.au
2. Information We Collect
We may collect personal information when you contact us, submit an enquiry form, request a quote, or communicate with us by email or phone.
This may include:
Name
Email address
Phone number
Business name
Project details
Files, images, drawings or reference material you choose to provide
Information needed to prepare quotes, complete design work, or provide 3D printing services
We only ask for information that is reasonably needed to respond to your enquiry or provide our services.
3. How We Use Your Information
We may use your information to:
Respond to enquiries
Prepare quotes and proposals
Discuss project requirements
Provide design, CAD, prototyping or 3D printing services
Manage project communication
Issue invoices and business records
Improve our website and services
Meet legal, accounting or administrative requirements
We do not sell your personal information.
4. Website Analytics And Cookies
This website may use Squarespace analytics, Google Analytics, Google Ads, cookies or similar tools to understand website traffic and improve the website experience.
These tools may collect general information such as:
Pages visited
Time spent on the website
Device type
Browser type
Approximate location
How visitors found the website
This information is generally used in an aggregated way and does not usually identify you personally. You can manage or block cookies through your browser settings.
5. Sharing Information
We may share information only where reasonably required for business operations or project delivery.
This may include:
Website hosting providers
Email and cloud storage providers
Accounting or invoicing systems
Manufacturers, suppliers or contractors involved in a project
Professional advisers where required
Legal or regulatory authorities where required by law
Where project files or technical information are shared with suppliers or manufacturers, this is done only where needed to progress the work.
6. Storage And Security
We take reasonable steps to protect the information we hold from misuse, interference, loss, unauthorised access, modification or disclosure.
Information may be stored in email systems, cloud storage, project files, accounting software or website systems used to operate the business.
No online system can be guaranteed to be completely secure. However, we aim to use practical safeguards appropriate for a small professional design business.
7. Project Files And Confidential Information
Clients may provide product ideas, drawings, photos, CAD files, prototypes or other project material.
We treat client project information as confidential and use it only for the purpose of reviewing, quoting, designing, prototyping, manufacturing support or completing the requested work.
If a project requires disclosure to a supplier, manufacturer or contractor, only the information needed for that task will be shared.
8. Accessing Or Correcting Your Information
You may contact us to request access to personal information we hold about you, or to ask for corrections if the information is inaccurate or out of date.
We may need to verify your identity before responding to the request.
9. Retention Of Information
We keep personal information and project records only for as long as reasonably needed for business, legal, accounting, warranty, project reference or administrative purposes.
When information is no longer required, we may delete, archive or securely dispose of it.
10. Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Formekta
Email: info@formekta.com.au
Website: www.formekta.com.au